1. Who We Are
This website and service are operated by Decision Readiness (“we”, “us”, “our”).
If you have any questions about this policy or how we handle your data, contact us at support@decisionreadiness.com.
2. Information We Collect
We may collect the following information when you use our website or services:
- Contact details (such as your email address)
- Website details submitted for assessment
- Assessment responses you provide
- Payment information (processed by our payment provider — we do not store card details)
- Technical data such as IP address, browser type, and usage data
3. How We Use Your Information
We use your information to:
- Deliver the website assessment and report you requested
- Communicate with you about your assessment or purchase
- Process payments and prevent fraud
- Improve our service and user experience
- Comply with legal or regulatory obligations
We do not sell your personal data to third parties.
4. Legal Basis for Processing
Under data protection law, we rely on the following lawful bases:
- Contract — to provide the service you requested
- Legitimate interests — to improve and protect our service
- Consent — where you explicitly opt in (for example, marketing emails)
- Legal obligation — where required by law
5. Data Sharing
We may share data with trusted third-party providers who help us operate our service, such as payment processors (for example, Stripe), email delivery services, and hosting/infrastructure providers.
These providers only process data on our instructions and are required to keep it secure.
6. Data Retention
We keep your personal data only for as long as necessary to provide the service and meet legal, accounting, or reporting requirements.
We may keep assessment data in anonymised or aggregated form to understand overall usage and improve the service.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent at any time (where applicable)
To exercise your rights, contact us at support@decisionreadiness.com.
8. Cookies
We use a small number of cookies to make the site work properly and remember your choices. You can control cookies through your browser settings.
Essential cookies. These help the site function:
- dr_currency — remembers the currency you chose, so prices are shown consistently.
- dr_last_run_id — remembers your most recent assessment, so we can take you back to your results.
Analytics. We use privacy-friendly analytics (Umami) to understand how our marketing pages are used (for example, which pages are visited and which links are clicked). We use this to improve the website. We do not use analytics to identify you personally, and we do not sell your data.
9. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.